Testimonials - NWFC



Some kind words from our lovely clients

Janice Peacock-Barker


We were recommended to go to North West Fireplace Centre by a friend and we were not disappointed. From walking into the shop nothing was too much trouble for Steph and Paul, the range to meet all budgets is amazing, we were spoiled for choice. Paul and Mason fitted the fireplace plus fire and they did an excellent job and carried on the can do attitude we experienced in the shop.

Lovely to see a family run business that is professional, engaging to the customer and total experts in their field. We are really pleased to have found this jewel of a business in our local area and will not hesitate to recommend them to friends and family.

Mark Hulton


Excellent service from entering the shop until the fireplace was fitted. This is a family run business who show excellent customer service. Everything was done to a very high standard and they did a good job of cleaning up after the job. Highly recommended.

Julie Bentley


Could not recommend North West Fireplace Centre enough, fabulous choice of fires and surrounds. Extremely knowledgeable and friendly, nothing was to much trouble from our first showroom visit to the job completion. We are absolutely thrilled with our purchase and would urge people to pay them a visit. A big thank you to TONY, PAUL, MASON & PAUL. Regards Steve & Julie

Debbie Leadbetter


Professional service from the first contact in the showroom, the order and finally the installation. Excellent customer service and would highly recommend them

Craig Pickford


Our lounge has been transformed recently by Tony and his team and to say we are delighted would be a massive understatement. From the moment we visited the showroom (by far the best selection on display in the area and we went to a lot!) throughout the design consultations and through to the installation, we have been amazed by the quality and professionalism of everyone – nothing was too much trouble. I don’t normally like the saying “above and beyond” but this was exactly what they are about.

We have had quite a lot of work done to the house previously but these guys were by far the best in terms of being courteous, respectful, tidy, arriving exactly when they say they will and most importantly completing the job when they promised. We would have no hesitation in recommending Tony and his team – absolutely faultless!

Rhiannon Kate


Cannot rate North West Fireplace Centre highly enough, would definitely recommend them. From our initial visit to the showroom where we met Tony and Paula, they were so helpful and friendly. Tony is fantastic, was completely honest and helped us with the design of our fireplace to make the most out of it and it was so much more than fitting a fireplace, it was more like interior design!

The whole team kept us informed throughout the process and the team of fitters were fantastic and professional throughout! Thank you so so much to everyone at North West Fireplace Centre, we are absolutely in love with our new fireplace

Margaret Atherton


Great experience. Paul and Mason did a fab job in every way. A real ‘can do’ attitude. So refreshing. Thanks.

Allison Stott


Just had our fire fitted and we are over the moon with it, just love it. Thanks to all the team who have been brilliant.

Andrea Surtees


The whole team have been so helpful from the point of first contact through to completion. Everyone is so friendly and goes above & beyond to ensure you are assured & happy.

Stacey Scotson


Had our fire fitted this week and couldn't be happier. Everything from start to finish was easy and simple, even in times of covid! So happy with the service and how good our new fire looks. Thankyou so much. Would 100% recommended!

Introducing The Prestige Range, our premium range of fireplaces available to view at our Bolton showroom…

Get in touch with us today to find out more about The Prestige Range

 January SALE now on!

Get up to 20% off selected fires NOW at our showroom. Visit us in store for further details.

We’re having a well deserved break…

Our showroom will be closing from Friday 2nd August at 5pm and reopening on Monday 19th August at 9am. Our team are having a well deserved break and we look forward to seeing our customers again from 19th August.